Privacy Policy

Elite is a multi-sport talent development and pathway app for clubs, academies, coaches, talents and their parents or guardians, across any sport. It is operated by Kridence Global Technologies ("we", "us"). This policy explains what personal data we handle and why.

Data we collect

• Account details: name, email address, password (stored securely hashed), and sign-in details from Apple or Google if you use them.
• Organization details: the clubs or academies you belong to and your role.
• Development records: squad and pathway information, development goals, training loads, attendance and coach notes entered by your organization.
• Travel and safety information: details your organization records for trips and safeguarding.
• Technical data: basic device, browser and usage information needed to run and secure the app.

How we use it

• To create and secure your account and let you sign in.
• To provide the app's features to you and your organization.
• To manage subscriptions and billing for organizations.
• To keep the service safe, prevent misuse and meet legal duties.

We do not sell personal data and do not use it for third-party advertising.

Legal basis

We process data to perform our contract with you or your organization, for our legitimate interests in running a secure service, with your consent where required, and to comply with law.

Children and young talents

You must be 18 or older to create an account yourself. Talents under 18 are added only by their parent, guardian or organization, who is responsible for obtaining any required consent. Guardians can ask us or the organization to view, correct or delete a young talent's data.

Who we share data with

• Your organization and the coaches and guardians it authorizes.
• Service providers who host and operate the app, process payments, and provide Apple and Google sign-in, under contracts that protect your data.
• Authorities, when the law requires it.

How long we keep it

We keep your data while your account is active. When you delete your account, your sign-in details and memberships are removed straight away. Records an organization must keep by law, such as safeguarding records, are kept only as long as required.

Security

Data is encrypted in transit, access is restricted by role and organization, and passwords are checked against known leaked passwords.

Your rights

Depending on where you live, you can ask to access, correct, export or delete your data, or object to or limit how we use it. You can delete your account at any time in the app or by following these steps.

International transfers

Your data may be processed outside your country. When it is, we use appropriate safeguards.

Changes

We will update this page and the date above when this policy changes, and tell you in the app about important changes.

Contact

Kridence Global Technologies — info@kridenceglobalsport.com